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Frequently Asked Questions
When is phone support available?

Phone and live chat support are available Monday through Thursday from 7:00am to 8:00pm, Friday's from 7am to 5pm, Saturday’s from 8:00am to 5:00pm and Sundays we are closed. We can be reached toll-free at 1-800-979-8767.

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Is help available on a weekend, after business hours or on a holiday?

Yes, live support is available Saturdays from 8:00am to 5:00pm. If you are trying to reach us outside of normal business hours, please email us at support@perfectmemorials.com and we will get back to you on the next business day.


Perfect Memorials observes some holidays and may be closed for their observance. If we are closed, a message will be posted on the home page of our site with further details. During these times, we do not have phone or chat support, but emails can be sent for us to respond to on the next business day.


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How can I chat online with a customer care representative?
What is Perfect Memorials mailing address?

Please send mail to the following address:

Perfect Memorials
9835 W. 69th Street
Eden Prairie MN 55344

If you'd like to make a return, please visit our returns policy page or contact us for additional information.

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