You can check the status of your order by the following methods:
We offer several convenient ways to place orders. A majority of our orders are done directly through our secure website. Ordering by phone can also be done by dialing 1-800-979-8767. Our third option is for customers to mail a check or money order.
Orders are processed as soon as we receive them. Most products are shipped in 1-2 business days (Monday - Friday). Our Free Shipping service will usually take around 3-7 business days. Second-day and overnight shipping are also available. Read more about our delivery options.
Once an order has been placed changes cannot be made online. If you need to change your order please contact a customer care representative immediately for assistance. Personalized items that been completed cannot be cancelled. To find out if your item has been completed or if you need additional assistance please feel free to contact a customer care representative. 1-800-979-8767
We use a variety of dependable carriers including FedEx, UPS and USPS. The carrier used in the shipment of your order depends on which products are involved. If you need additional assistance with this please feel free to contact our customer care staff.